Engineering Missteps
Saras faced an intense backlash when a critical flaw in her water controller led to a significant malfunction. Despite the initial panic, she quickly took responsibility, offering immediate solutions and support to affected homeowners. This incident marked the beginning of a larger crisis, prompting her to inspect all installations and address the widespread issue, highlighting the unpredictable challenges of innovation.In this clip
From this podcast
Hidden Brain
Innovation 2.0: How Big Ideas Are Born
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