Armor of Self-Concept
The discussion delves into how our instinct to protect our self-concept can hinder our ability to apologize and acknowledge wrongdoing. When faced with criticism, individuals often cling to their positive self-image, which can create a barrier to addressing interpersonal issues. This dynamic highlights the tension between personal identity and social relationships, revealing the complexities of human behavior in the face of perceived threats.In this clip
From this podcast

Hidden Brain
The Power of Apologies
Related Questions
What does it mean when you realize you may have been making a mistake or taken criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor, and the clip Mastery vs. Adaptability? I'm also frustrated about how I acted—responsive and thankful but also annoyed. Kaitlyn suggested I do something differently, but overall, I have a weird relationship with one manager at work. I'm going to change how I've been acting. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. Will this change help her loosen her resistance too?
What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in the episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? Also, how can I adjust my attitude toward a manager who rarely gives me the space to explain and often asserts herself in the middle of presentations, as mentioned in the clip Mastery vs. Adaptability? I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. I'm proud that I recognize I need to adjust to her behavior. Will this change help her loosen her resistance too?
What does it mean when you realize you may have been making a mistake or taken criticism in a negative or defensive way on a project, as discussed in the episode "Heather Monahan - Top 50 Keynote Speaker & Best-Selling Author | How to Create Confidence" and the clip "Breaking the Silence"? I'm also frustrated about how I acted—responsive and thankful but also annoyed. Kaitlyn suggested I do something differently, but overall, I have a weird relationship with this one manager at work. I'm going to change how I've been acting. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. I'm proud that I recognize I need to adjust to her behavior. Will this change help her loosen her resistance too? But now, I'm feeling like I've had a negative impression on everyone and done a horrible job this summer. I know I haven't; I'm getting a return offer. But what is this feeling of self-doubt?