Resilience in Business
James shares how the challenges of the pandemic forced their business to adapt and grow stronger, likening their experience to training at altitude. Remarkably, they’ve not only returned to pre-COVID size but have doubled their growth and profitability. The conversation takes a humorous turn with a mention of a viral SNL parody that playfully critiques their service, prompting a mix of amusement and reflection on public perception.In this clip
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