Crisis and Recovery

Jeni shares the rapid growth of her ice cream business, which took a dramatic turn in 2015 when a Listeria scare forced a massive recall of 265 tons of ice cream. Despite the chaos and uncertainty, the team acted swiftly to prevent any potential outbreak, demonstrating resilience in the face of adversity. With 600 employees and no product, they faced a critical moment that would test their commitment and ingenuity.