Dexa/Guy Raz

Leading with Empathy

Lindsey shares her experience transitioning into a new leadership role during the pandemic, emphasizing the importance of empathy and individualized support for her team members. She reflects on personal challenges and the value of humility in effective management.

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Related Questions
- What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? I'm also frustrated about how I acted—responsive and thankful but also annoyed—when Kaitlyn suggested I do something differently. Additionally, I have a weird relationship with one manager at work. I'm going to change how I've been acting. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. She rarely gives me the space to explain and often asserts herself in the middle of presentations without letting me continue. It's very different from everyone else there. While it's useful in some ways, it's also frustrating. I'm proud that I recognize I need to adjust to her behavior. Will this change help her loosen her resistance too?