Juicebox avatar

Dexa/Juicebox

Learn more
Published Oct 25, 2019

#273 Ask Scott and Jenny: Chapter Five

Scott Benner and Jenny Smith delve into the revolutionary impact of smart insulin pens on diabetes care, troubleshoot common Dexcom connectivity issues, and decode the intricacies between A1C readings and glucose management indicators, offering expert advice for effective diabetes management.
Episode Highlights
Juicebox Podcast: Type 1 Diabetes logo

Topics covered

Popular Clips

Episode Highlights

  • Signal Restoration

    Restoring connectivity on Dexcom devices can be a challenge, but and offer practical solutions. They recommend closing all apps on your phone, turning off Bluetooth, and then turning it back on before reopening the Dexcom app. Placing the phone near the transmitter can also help re-establish the connection quickly 1. Jenny shares her frustration with signal loss, emphasizing the importance of these steps for maintaining accurate data 2.

    If you're using the Dexcom G6 right now and you experience a signal loss, close all the apps on your phone, shut off your Bluetooth, and then turn it back on.

    ---

    These troubleshooting tips are crucial for users relying on continuous glucose monitoring.

       

    Bluetooth Issues

    Bluetooth issues are a common hurdle for Dexcom users, as and discuss. They highlight that Bluetooth connectivity problems can vary depending on the phone model, affecting the performance of the Dexcom G6 1. Jenny recounts her own experience with signal loss, noting that these issues can be particularly frustrating when they occur repeatedly 2.

    Bluetooth has got its problems, too. That's why some people see better or worse results with different phones.

    ---

    Understanding these challenges can help users better manage their devices and expectations.

Related Episodes