Cultural Infection

Nancy reflects on a challenging period when her company faced cultural and financial decline due to a lack of engagement and strong values. She shares the overwhelming feelings of being unprepared to address the deep-rooted issues, likening her struggle to Frodo's near-death experience in "Lord of the Rings." Despite the daunting task ahead, she recognizes the necessity of confronting the infection within the culture, even if it means sacrificing some healthy elements in the process.