Commitment and Consistency
People are driven to remain consistent with their past actions, especially when those actions are made publicly. A simple shift in language can lead to significant behavioral changes, as demonstrated by a restaurant owner who reduced no-show rates by 67% through a small commitment request. To navigate our own commitments, it's essential to reevaluate decisions in light of new information, asking ourselves if we would make the same choice with the knowledge we now possess.In this clip
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The Knowledge Project
How to Get People to Say "Yes" | Robert Cialdini | The Knowledge Project 122
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