Quality Feedback
Kat Cole shares a story about the importance of listening to feedback in quality control. She recounts a time when she was in Argentina and realized that the menu they had created for the franchise was not up to par with the local cuisine. Despite the dilemma of representing the company, she chose to listen to feedback and make changes.In this clip
From this podcast
The Knowledge Project
5 Lessons to Make You a Great Leader | Knowledge Project Podcast 160 (Audio)
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