Criticism and Change
Kat shares a story about how she dealt with criticism and made changes to improve the customer experience at Hooters restaurants. She emphasizes the importance of assuming criticism is correct and using it as an opportunity to improve.In this clip
From this podcast
The Knowledge Project
5 Lessons to Make You a Great Leader | Knowledge Project Podcast 160 (Audio)
Related Questions
How is Kat Cole, the foodie founder, revamping restaurants in the episode The Power Of Possible - Kat Cole | The Knowledge Project 117 and the clip Criticism and Change?
How is Kat Cole revamping restaurants in the episode The Power Of Possible - Kat Cole | The Knowledge Project 117 and the clip Criticism and Change?