The Importance of Follow-Up
Marshall emphasizes the significance of follow-up in changing behavior and perception. He uses the example of making destructive comments, and how behavior change alone is not enough to alter perception. In leadership, it's not about what we say, but what they hear.In this clip
From this podcast
The Knowledge Project
Lessons from a Life of Leadership | Marshall Goldsmith | Knowledge Project 142
Related Questions
What's the ideal way to reach someone or coach someone on something in the following scenarios? Scenario 1: You make a repetition and your coach afterwards says you have really bad body language, but no positive feedback is given. Scenario 2: You make a repetition and your coach gives you positive feedback about your body language, tells you what to do instead, and provides you with a general rule to follow in certain scenarios where the body language can be used.
What's the ideal way to reach someone or coach someone on something out of these two scenarios? Scenario 1: You make a repetition and your coach afterwards says you have really bad body language. No positive feedback is given. Scenario 2: You make a repetition and your coach gives you positive feedback about your body language, tells you what to do instead, and provides you with a general rule to follow in certain scenarios where the body language can be used.
What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor and the clip Mastery vs. Adaptability? I'm also frustrated about how I acted—responsive and thankful but also annoyed. Kaitlyn suggested I do something differently, but overall, I have a weird relationship or connection with one manager at work. I'm going to change how I've been acting. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. Will this change help her loosen her resistance too?