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Repairing Franchisee Trust
Kat discusses the importance of repairing trust with franchisees after a miscommunication event. She emphasizes the need to balance leading, directing, and collaborating while making decisions and building a culture of working together.
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In this clip
Shane Parrish
Kat Cole
From this podcast
The Knowledge Project
The Power Of Possible - Kat Cole | The Knowledge Project 117
Related Questions
How do you message difficult decisions to franchisees in the episode The Power Of Possible - Kat Cole | The Knowledge Project 117 and the clip Repairing Franchisee Trust?
