Overcoming Dysfunctions
Jeff and Shane discuss the importance of addressing the root cause of ongoing problems rather than just addressing the immediate issue. They also highlight the cognitive challenge of diagnosing the cause and effect when there is a gap between them. Shane shares an example of how poor communication can lead to poor decision making, and Jeff explains how the more time gap there is between a cause and effect, the worse human beings are at diagnosing it.In this clip
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The Knowledge Project
Jeff Hunter - The Knowledge Project #74
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