Accessing Emotions
Sheila explains how emotions play a crucial role in decision making and how split brain patients have shown that without emotions, decision making becomes impossible. She also suggests that naming emotions in a professional manner can help cut to the heart of the issue faster in difficult conversations.In this clip
From this podcast

The Knowledge Project
Sheila Heen: Decoding Difficult Conversations
Related Questions
Why is the division of the left brain for rationality and the right brain for emotionality not accurate?
How do negative experiences, such as being told at a young age or into adulthood how we should feel (e.g., feeling ashamed or not being allowed to feel sad), get encoded into our brains, and how does not having permission to feel our real, biological emotions impact our future decisions? This topic was discussed in the episode 130. Choosing to Heal with Dr. Kelly Brogan, the episode Tools for Overcoming Substance & Behavioral Addictions | Ryan Soave, the episode #614: Get Out of Your Mind and Into Your Life, the clip Embracing Pain's Gift from the episode Dr. Marc Brackett: How to Increase Your Emotional Intelligence, and the clip Permission to Feel.