Smart vs. Street Decisions
Tal shares a crucial distinction between book smart and street smart decision making, emphasizing the importance of considering customer perception alongside data and analysis. He recounts a real-world example where a well-intentioned pricing change, backed by solid data, led to a significant backlash due to a disconnect in narrative and customer sentiment. This highlights the need for empathy in decision-making processes to truly understand and address customer needs.In this clip
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Becoming a super IC: Lessons from 12 years as a PM individual contributor | Tal Raviv (Product Lead at Riverside)
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