Apologies Unpacked
Apologizing effectively requires recognizing when a mistake has been made and owning it fully. Even when feeling unjustly accused, it's crucial to listen for the essence of the other person's hurt. By setting the intention to understand rather than defend, you can navigate these tough conversations and find common ground, even if it’s just acknowledging a small part of the grievance.In this clip
From this podcast

Life Kit
You're Probably Apologizing All Wrong
Related Questions
What does it mean when you realize you may have been making a mistake or taken criticism in a negative or defensive way on a project?
What does it mean when you realize you may have been making a mistake or taken criticism in a negative or defensive way on a project, as discussed in the episode and the clip?
What does Esther Perel say about apologizing?