Feedback Made Simple
Feedback can often be vague and hard to interpret, making it crucial to ask for clarity. When receiving feedback, it’s helpful to request notes for later review, allowing time to process the information. Shanita likens feedback to a tangled necklace, emphasizing the importance of untangling thoughts with a structured approach, encapsulated in the acronym "OPEN": Observe, Probe, Express, Next steps.In this clip
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