AI in Customer Service
Customer service is evolving with the integration of Gen AI, offering immediate assistance without the frustration of long hold times. AI agents provide a calm, knowledgeable response, eliminating the emotional volatility that can arise in human interactions. By leveraging extensive travel data, companies are enhancing their service capabilities, creating a more efficient and responsive customer experience.In this clip
From this podcast
The Logan Bartlett Show
Booking.com CEO on Scaling to $170B, Acquisitions, and How AI Will Change Travel
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