Dignity in Crisis
Promise's innovative approach during the pandemic highlighted the importance of understanding users' needs beyond conventional app solutions. By partnering with local governments, they ensured essential services like water remained accessible, showcasing a model of compassion that resonated widely. External studies have reinforced their success, revealing that improved customer service leads to better repayment rates and overall performance.In this clip
From this podcast
Masters of Scale
Improving human dignity is an engine of scale, w/Promise CEO Phaedra Ellis-Lamkins
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