Healthcare Rollout Challenges
The rollout of the healthcare exchange marketplace serves as a cautionary tale about the complexities of government technology procurement. Despite a strong focus and commitment from leadership, the process was bogged down by inefficiencies and rigid rules, leading to a frustrating failure. This experience highlights the necessity of adapting tactics while maintaining a constant mission, emphasizing that even the most capable teams can encounter significant obstacles when scaling initiatives.In this clip
From this podcast
Masters of Scale
President Barack Obama, part 2: How to adapt to changing rules
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