Healthcare Rollout Challenges
Obama reflects on the initial rollout of the Affordable Care Act, likening it to a "starter house" that needed refinement. The discussion highlights the pitfalls of the healthcare.gov website, emphasizing the lack of timely decision-making and user-focused design that plagued its development. Jen shares insights on how government technology practices differ from Silicon Valley, revealing the complexity and chaos that contributed to the website's struggles.In this clip
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Masters of Scale
President Barack Obama, part 2: How to adapt to changing rules
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