Digital Rescue Mission
The chaotic launch of Healthcare.gov revealed significant flaws in government technology implementation, prompting the formation of a digital SWAT team to address the failures. With a focus on collaboration and effective communication, experts emphasized the need for technology and product expertise to be integrated from the outset of projects. The long-term mission of the US Digital Service is to ensure such failures are avoided in the future, highlighting the importance of proactive involvement in policy and service delivery.In this clip
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Masters of Scale
President Barack Obama, part 2: How to adapt to changing rules
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