Workforce Upskilling ROI

Rachel discusses the challenge of measuring the long-term return on productivity when upskilling the workforce, emphasizing that companies often focus on short-term ROI. While their mission is to empower Americans through skill enhancement, the financial model relies on savings from cutting digital marketing costs. The conversation also touches on how universities are adapting to online learning amidst financial pressures, questioning whether it's driven by educational benefits or business viability.