Enlightened Hospitality
The concept of enlightened hospitality emphasizes prioritizing stakeholders in a virtuous cycle, where employees come first, followed by customers, community, suppliers, and investors. During challenging times, it's crucial to remain adaptable and open to new ideas while staying true to core values. Effective decision-making stems from collaboration with smart team members and learning from past experiences, allowing for continuous improvement.In this clip
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Masters of Scale
Rapid Response: Danny Meyer on the wrenching decision to do layoffs
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