Resilience in Crisis
Joanna shares powerful stories of crew members who made personal sacrifices to support their colleagues during challenging times. One poignant encounter highlights the critical role of airlines in maintaining connections, especially during the pandemic. As the industry prepares for vaccine distribution, Joanna expresses a commitment to volunteer resources, emphasizing the airline's essential place in the broader infrastructure.In this clip
From this podcast
Masters of Scale
Rapid Response: Balancing data with gut feeling, w/JetBlue's Joanna Geraghty
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