Strategic Business Innovations
During the pandemic, Stephanie emphasized the importance of staying connected with loyal customers through innovative partnerships and strategic investments. By expanding the home rental business and launching promotions for credit card users, Marriott aimed to enhance customer engagement while positioning itself as a premium alternative to competitors like Airbnb. The focus on quality and brand standards ensures that the offerings complement Marriott's core hotel business.In this clip
From this podcast
Masters of Scale
Rapid Response: Fighting through headwinds at Marriott, w/President Stephanie Linnartz
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