Small Business Resilience
Jeff discusses the challenges small businesses face, particularly in the service and retail sectors, highlighting the disparity in capital access compared to larger enterprises. He emphasizes the importance of financial literacy for small business owners, noting that many have never reviewed their profit and loss statements. Additionally, he explains how franchisees navigate varying community responses to the pandemic while staying true to their company's purpose of providing support and inspiration.In this clip
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Masters of Scale
Rapid Response: Small business – more stressed than ever, w/H&R Block's Jeff Jones
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