Navigating Crisis Decisions
Arne discusses the challenges faced by hotels during the pandemic, highlighting the struggle to maintain occupancy and the rising costs of new protocols. He emphasizes the importance of supporting hotel owners financially and reflects on the heartbreaking decisions regarding their workforce, stressing the need for transparency and communication during such uncertain times.In this clip
From this podcast

Masters of Scale
Rapid Response: When your business disappears overnight, w/Marriott’s Arne Sorenson
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