Texting for Change
Nancy shares her journey of transforming a struggling organization into a thriving membership community by embracing a pivotal shift towards text communication. Her insight highlights the importance of creating an environment where employees feel empowered to innovate, leading to impressive engagement rates. By stepping back and allowing her team to experiment, she discovered that sometimes the best ideas come from the ground up.In this clip
From this podcast
Masters of Scale
Your plan B needs a plan B, w/Crisis Text Line founder Nancy Lublin
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