Crisis Text Line Launch
Nancy faced significant challenges in securing funding for her vision, ultimately receiving a pivotal $50,000 from an anonymous donor, later revealed to be Peter. As she scaled her initiative on a limited budget, she discovered that crisis counselors were misaligned with the specific needs of teens, leading to awkward interactions and responses. This experience highlighted the complexities of providing tailored support in crisis situations.In this clip
From this podcast
Masters of Scale
Your plan B needs a plan B, w/Crisis Text Line founder Nancy Lublin
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