Metrics and Culture
Mitch shares how human-centered metrics can shape organizational culture, emphasizing their importance in scaling businesses. He recounts his journey from creating Tiny Troll to co-founding Lotus, where he experienced unexpected success with Lotus 1-2-3, highlighting the transformative power of technology in the business world. His insights reveal the potential of metrics to empower users and drive growth, while also hinting at the challenges that come with rapid success.In this clip
From this podcast
Masters of Scale
Better metrics for better culture, part 1, with Kapor Capital’s Mitch Kapor & Dr. Freada Kapor Klein
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