Rapid Response: Future-proofing Verizon, with CEO Hans Vestberg

Employee Engagement

Hans Vestberg highlights the importance of maintaining close communication with employees during the crisis. Verizon implemented daily live webcasts to keep employees informed and engaged, reaching up to 70,000 viewers each day. This initiative provided reassurance and a sense of normalcy, addressing both professional updates and personal experiences 1. Vestberg also emphasized the significance of leading through crises by making decisions that prioritize societal well-being over immediate shareholder gains 2.

   

Corporate Responsibility

Vestberg discusses Verizon's commitment to corporate responsibility, especially during the pandemic. The company decided to keep America connected by not disconnecting customers who couldn't pay their bills due to Covid-19, reflecting a long-term vision for societal impact 3. He also shared insights on crisis leadership, highlighting the importance of collaboration with other CEOs and government leaders to navigate the challenges posed by the pandemic 4.