Published Dec 8, 2020

The secret power of onboarding, w/Canva's Melanie Perkins

Melanie Perkins, co-founder of Canva, shares her journey of revolutionizing the design industry through intuitive tools and the innovative onboarding processes that have been key to Canva’s scaling success, fostering a cohesive culture among users, employees, and investors.
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Episode Highlights

  • Vision Alignment

    Canva's success is deeply rooted in its ability to align its vision across all stakeholders, including employees, investors, and users. emphasizes the importance of setting ambitious goals and celebrating milestones, which fosters a sense of unity and purpose. She shares how Canva's onboarding process for investors mirrors that of employees, ensuring everyone is on the same page:

    Happiness is when what you do, what you think, and what you say are in harmony.

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    This approach has allowed Canva to tackle multiple industries simultaneously, creating a cohesive user experience across various sectors 1 2.

       

    Team Culture

    Building a strong team culture at Canva involves a meticulous onboarding process that integrates new employees into the company's ethos. describes how new hires are welcomed with personalized touches and a comprehensive bootcamp, which includes a deep dive into Canva's history and vision 3. This hands-on approach is designed to make employees feel valued and part of the team from day one.

    Starting at a new organization or at a new company is often quite intimidating and filled with a lot of emotion.

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    Quarterly "season openers" further reinforce this culture by bringing the entire company together to share goals and celebrate achievements, fostering a sense of community and shared purpose 4.

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