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Published Jul 13, 2023

Rapid Response: Re-skill for AI, w/PwC’s Tim Ryan

PwC's Tim Ryan talks about the firm's billion-dollar investment in AI, emphasizing workforce reskilling and fostering innovation, while addressing the economic impact and industry variations in AI adoption.
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  • Training

    PwC is embarking on a massive reskilling initiative to prepare its 65,000 employees for the AI revolution. explains that the firm is investing in teaching the basics of AI, including its risks and benefits, through gamification and customized learning platforms 1. This approach aims to empower employees to apply AI knowledge in practical scenarios, enhancing their ability to serve clients effectively.

    Every person in our firm will go through the basics of AI. We'll teach gender of AI to everybody.

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    Additionally, AI is being integrated into PwC's auditing and tax functions, allowing for more efficient data processing and increased confidence in financial reporting 2.

       

    Culture Shift

    The adoption of AI at PwC is driving a significant cultural shift within the company. emphasizes that while technology is crucial, the human element remains paramount in successful transformations 3. He notes that many companies fail in tech adoption due to neglecting the human aspect, underscoring the importance of evolving the workforce alongside technological advancements.

    It's all about people in technology.

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    Listening to clients and employees has been key in recognizing the need to scale AI initiatives, as seen with the rapid rise of generative AI technologies like ChatGPT 4.

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