Online Mediation Insights
Veronica shares her observations on the surprising increase in politeness during online mediations compared to in-person interactions. She notes that over 90% of online communications are positive, highlighting the benefits of summarizing and slowing down the conversation. Both Veronica and Kwame reflect on the reduced tendency for participants to ruminate on issues in text-based formats, suggesting that the self-editing process may contribute to more productive discussions.In this clip
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Negotiate Anything
Texts and Tensions: Effective Conflict Resolution Techniques with Veronica Cravener, Esq.
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