Transforming Conflict
Claudia shares how training in conflict management has empowered leaders, particularly in healthcare and academia, to turn difficult conversations into collaborative dialogues. Participants reported significant motivation and practical application of the skills learned, especially in addressing equity issues within their organizations. The dynamic exchange during sessions fostered an environment where leaders felt equipped to tackle uncomfortable topics with confidence.In this clip
From this podcast
Negotiate Anything
Effective Leadership: How to Make the Best Out of Your Difficult Conversations with Claudia S.P. Fernandez
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