Understanding Difficult Behavior
Exploring the emotions that drive difficult behavior at work reveals a deeper understanding of interpersonal dynamics. By encouraging individuals to consider how their actions are perceived by others, it becomes possible to foster a more collaborative environment. However, some may resist this perspective, remaining uncoachable despite the insights offered.In this clip
From this podcast

Negotiate Anything
How to Deal with Difficult People with Kris Plachy
Related Questions
What are some of the most powerful questions shared to help shift people's perspectives from a coaching stance in the episode How to Deal with Difficult People With Kris Plachy and the clip Changing Perspectives?
Will changing my attitude help her loosen her resistance too?
How should I handle my frustration about how I acted—responsive and thankful but also annoyed—when Kaitlyn suggested I do something differently?