Understanding Difficult Behavior
Exploring the connection between feelings and behaviors reveals that negative actions often stem from underlying emotions like frustration and impatience. By prompting individuals to reflect on how they feel at work, it becomes possible to uncover the root causes of their difficult behavior. Additionally, encouraging a shift in perspective allows for a deeper understanding of how one's actions impact others, fostering better communication and collaboration.In this clip
From this podcast
Negotiate Anything
How to Deal with Difficult People With Kris Plachy
Related Questions
What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? How can I change my attitude toward a manager at work with whom I have a weird relationship? Kaitlyn suggested I do something differently, but I'm frustrated with how I acted—responsive and thankful but also annoyed. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. This manager rarely gives me the space to explain and often asserts herself during presentations without letting me continue. It's very different from everyone else there. While it's useful in some ways, it's also frustrating. I'm proud that I recognize I need to adjust to her behavior. Will changing my attitude help her loosen her resistance too?
What does it mean when you realize you may have been making a mistake or taken criticism in a negative or defensive way on a project, as discussed in the episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor and the clip Emotions at Work? I'm also frustrated about how I acted—responsive and thankful but also annoyed. Kaitlyn suggested I do something differently, but overall, I have a weird relationship with one manager at work. I'm going to change how I've been acting. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. She rarely gives me the space to explain and often asserts herself in the middle of presentations without letting me continue. It's very different from everyone else there. While it's useful in some ways, it's also frustrating. I'm proud that I recognize I need to adjust to her behavior. Will this change help her loosen her resistance too? But now, I'm feeling like I've had a negative impression on everyone and done a horrible job this summer. I know I haven't; I'm getting a return offer. But what is this feeling?
What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? Additionally, how should I handle my frustration about how I reacted—responsive and thankful but also annoyed—when Kaitlyn suggested I do something differently? I have a weird relationship with one manager at work. I'm going to change how I've been acting. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. She rarely gives me the space to explain and often asserts herself in the middle of presentations without letting me continue. It's very different from everyone else there. While it's useful in some ways, it's also frustrating. I'm proud that I recognize I need to adjust to her behavior. Will this change help her loosen her resistance too?