Changing Directions
Melissa emphasizes the power of asking questions to drive behavioral change and influence outcomes. Sharing a personal experience with her daughter’s medical situation, she highlights how overcoming intimidation and seeking clarity can lead to better understanding and collaboration with professionals. The goal is to foster a connection that allows both parties to feel good about the decisions made together.In this clip
From this podcast

Negotiate Anything
Insights from an FBI Agent featuring Melissa Fortunato
Related Questions
How can strategic questioning be used to defang aggressive or confrontational situations in the episode "Catalyzing Change from Dialogue to Action: Kwame Christian at the Equity & Inclusion Conference" and the clip "Compassionate Negotiation"?
How can strategic questioning be used to defang aggressive or confrontational situations in the episode Catalyzing Change from Dialogue to Action: Kwame Christian at the Equity & Inclusion Conference and the clip Compassionate Negotiation?
How can strategic questioning be used to defang aggressive or confrontational situations in the episode Catalyzing Change from Dialogue to Action: Kwame Christian at the Equity & Inclusion Conference and the clip Compassionate Negotiation?