Empathy in Negotiation
Lisa emphasizes the importance of genuine empathy in negotiations, suggesting that it should evolve from a learned skill into an intrinsic quality. She distinguishes between superficial, "cognitive" empathy and a deeper, more heartfelt connection that fosters psychological safety. The conversation highlights the necessity of reciprocal dialogue, where both parties feel valued and understood, ultimately enhancing the negotiation process.In this clip
From this podcast
Negotiate Anything
Empathy as a Leadership Tool with Lisa Thomas
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