Tactical Empathy Explained
Tactical empathy serves as a foundation for assertiveness in negotiations, allowing for a smoother transition from emotional understanding to logical discourse. By demonstrating empathy first, you set the stage for your requests to be received with less resistance. When faced with manipulative emotions, addressing the behavior directly with "I" statements can help maintain a constructive dialogue without sounding accusatory.In this clip
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Negotiate Anything
Derek Gaunt on Mastering Tactical Empathy in Negotiations
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