Collaborative Change Management
Engaging others in the change process is crucial, especially when facing resistance. By asking questions and actively listening, you can create a sense of comfort and collaboration, even if their ideas aren't implemented. Adapting your communication style to be more approachable can significantly impact how others perceive you, making it essential to balance assertiveness with empathy in leadership.In this clip
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Negotiate Anything
How to Lead Organizational Change with Chris Deferio
Related Questions
What does it mean when you realize you may have been making a mistake or taken criticism in a negative or defensive way on a project, as discussed in the episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? How should I approach my relationship with one manager at work who rarely gives me the space to explain and often asserts herself in the middle of presentations? I'm going to change how I've been acting—I'm just an intern, but it's not obvious; everyone else loves me, and I love them. She has a different approach, and while it's useful in some ways, it's also frustrating. Will changing my approach help her loosen her resistance too?
What does it mean when you realize you may have been making a mistake or taken criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? How should I approach my relationship with a manager at work who rarely gives me the space to explain and often asserts herself in the middle of presentations? I'm going to change how I've been acting—I'm just an intern, but it's not obvious; everyone else loves me, and I love them. She has a different approach, which is useful in some ways but also frustrating. Will changing my approach help her loosen her resistance too?