The Power of Apology
Genuine apologies can significantly shift the dynamics in negotiations, especially in emotionally charged situations like parenting disputes. Listening to the emotions behind someone's perspective is crucial; it can reveal underlying issues that may seem minor but hold great significance. By addressing these emotional aspects first, negotiators can pave the way for more productive discussions and settlements.In this clip
From this podcast
Negotiate Anything
How to Manage Emotion When You Negotiate with Carol Strentch Esq.
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