Mastering Conflict Resolution
Discover the essential steps to regain control in high-conflict situations. Start by establishing a boundary, such as refusing to be spoken to disrespectfully, and learn to observe the dynamics at play. With a clear strategy and actionable steps, you can shift from a defensive position to one of empowerment and assertiveness.In this clip
From this podcast
Negotiate Anything
Highlight Reel: Mastering Negotiation with Difficult Personalities
Related Questions
I'm going to change how I've been acting—I'm just an intern, but it's not obvious; everyone else loves me, and I love them. She has a different approach, and while it's useful in some ways, it's also frustrating. I'm proud that I recognize I need to adjust to her behavior. Will changing my approach help her loosen her resistance too?
What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor and the clip Mastery vs. Adaptability? Additionally, how should I handle my frustration about how I acted—responsive and thankful but also annoyed—when Kaitlyn suggested I do something differently? I have a weird relationship with one manager at work.