Intentional Empathy
Understanding others' perspectives and emotions is crucial in negotiations. While automatic empathy arises naturally, intentional empathy is a skill that can be deliberately applied, especially in challenging conversations. By consciously choosing to empathize, even when feelings may create barriers, one can enhance the effectiveness of communication and negotiation outcomes.In this clip
From this podcast
Negotiate Anything
[Part 2] Reverse Interview: The Secret to Tactical Trust in Negotiations with Kwame Christian and Jannies Burlingame
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