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Published Jul 14, 2023

How to Build Trust - Linkedin Live event

Kwame Christian delves into the nuances of building and regaining trust in high-stakes conversations, offering strategies for overcoming resistance in professional settings, fostering authentic communication, and creating environments grounded in shared values and empathy.
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Episode Highlights

  • Defining Trust

    explores the multifaceted nature of trust, emphasizing its role as a foundational element in relationships. He highlights that trust is not merely about honesty but involves mutual respect, empathy, and the ability to be vulnerable. Trust is described as a positive bias, a feeling of comfort and confidence in another person, which is built over time through consistent and honest interactions 1 2.

    Trust is a feeling of positivity towards somebody else. It's just a positive bias.

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    Empathy plays a crucial role in trust-building, as understanding another's perspective fosters deeper connections 3.

       

    Time and Investment

    Building trust requires a significant investment of time and effort, especially with individuals who are naturally more guarded. suggests that patience and persistence are key, as trust is often gained slowly, akin to making deposits in a relationship bank account 4. He emphasizes the power of vulnerability, advocating for reciprocal sharing as a method to foster trust in new relationships 5.

    If you want to get this person to trust you, you can do it. Just recognize it's going to take more time.

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    Christian also notes the importance of maintaining a positive mindset and trusting the process of relationship-building 6.

       

    Regaining Trust

    Regaining trust after it has been lost is a challenging endeavor, often requiring more effort than building it initially. discusses the different types of trust violations and the strategies for addressing them. He stresses the importance of transparency and commitment to change when rebuilding trust after a mistake or ethical breach 7.

    You can fix dumb, but you can't fix evil.

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    Christian advises being selective about whom to trust, as misplaced trust can lead to manipulation or exploitation 8. He underscores the necessity of recognizing past experiences that influence trust levels in relationships 9.

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