Published Dec 2, 2021

Effective Leadership: How to Make the Best Out of Your Difficult Conversations with Claudia S.P. Fernandez

Explore the art of effective leadership with Claudia S.P. Fernandez as she delves into the transformative power of emotional intelligence, active listening, and psychological safety in difficult conversations, offering strategies to turn conflict into growth and collaboration.

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Effective Leadership: How to Make the Best Out of Your Difficult Conversations with Claudia S.P. Fernandez

Topics covered

Popular Clips

Human Element in Business

Navigating Workplace Conflict

Psychological Safety Unpacked

Soft Skills Matter

Emotional Listening Skills

Emotional Intelligence in Leadership

Transforming Conflict

Embracing Emotional Awareness

Trust in Communication

Episode Highlights

Emotional Intelligence

Navigating Conflict

Psychological Safety

Related Episodes

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Lead Through Conflict: Essential Skills for Resolution & Communication with Claudia S.P. Fernandez

How To Be a Leader and Persuade Others: The Science of Influence and Negotiation With Jade Davis

How to Communicate Like a Leader with Stephanie Hanna

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How To Be a Leader and Persuade Others: The Science of Influence and Negotiation With Jade Davis

How To Use Emotional Intelligence to Have Difficult Conversations With Chelsea Elliott, MSW.

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How to Manage Conflict with Difficult People

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How to Use Difficult Conversations to Advance Your Business Goals with Naveed Iqbal, PhD

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Effective Leadership: How to Make the Best Out of Your Difficult Conversations with Claudia S.P. Fernandez

Topics covered

Popular Clips

Episode Highlights

Emotional IntelligenceClaudia Fernandez explores the significance of emotional intelligence and active listening in leadership. She shares insights on how these skills can transform difficult conversations into opportunities for growth and understanding.

Emotional Intelligence

Navigating ConflictClaudia S.P. Fernandez, Director of Leadership Development at UNC Chapel Hill, shares insights on transforming difficult conversations into collaborative dialogues. She explores how leaders can effectively communicate by blending technical skills with emotional intelligence.

Navigating Conflict

Psychological SafetyThe discussion shifts to the importance of psychological safety in team dynamics and the human element in business. Claudia Fernandez and Kwame Christian explore how these factors contribute to effective leadership and communication.

Psychological Safety

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