Inclusive Design Practices
Jenny passionately discusses the importance of inclusivity in UX design, highlighting Zillow's commitment to hiring from diverse communities across the U.S. She emphasizes the need for accessibility in their products, noting that small design details can significantly impact users. With 80% of home seekers using Zillow, the responsibility to create a user-friendly experience for all is paramount, leading to innovative features like housing program filters and downpayment assistance.In this clip
From this podcast
The Next Great Thing
Jenny Arden, Chief Design Officer, Zillow - Designing the Housing Super App
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