Driving Change Forward
Luke reflects on his journey in promoting agile digital creation methods within the company, highlighting the support he received from leadership. He shares a valuable lesson learned from a project aimed at improving customer service interactions, illustrating the importance of reducing friction in communication. The pivot from initial ideas to successful implementations showcases the power of adaptability and innovation in achieving measurable results.In this clip
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The Next Great Thing
Rapid Prototyping at West Elm
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