Conversion Roadblocks
A broken payment page due to an untested code led to significant user frustration, with customers expressing their anger at being unable to complete purchases. The importance of actively monitoring user feedback through tools like Hotjar is emphasized, as ignoring these insights can severely impact conversion rates. Additionally, if tools aren't being utilized effectively, it's better to remove them to enhance site performance.In this clip
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No Hacks
What's Wrong with Everything with Craig Sullivan
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